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Queendom Faith Studios

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Queendom Faith Studios

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Custom Apparel Policy Terms & Conditions

Queendom Faith Studios

Effective Date: March 2020-2027


At Queendom Faith Studios, we respect your privacy and are committed to protecting the personal information you share with us when placing orders, contacting us, or visiting our website.


Information We Collect

When you interact with Queendom Faith Studios, we may collect the following information:

  • Name 
  • Email address 
  • Phone number 
  • Billing and shipping address 
  • Order details and customization requests 
  • Payment information (processed securely through third-party payment providers) 

This information is collected when you:

  • Place a custom apparel order 
  • Fill out our order form 
  • Contact us through our website, email, or social media 
  • Subscribe to updates or promotions 


How We Use Your Information

We use your information to:

  • Process and fulfill your orders 
  • Communicate with you about your order or inquiry 
  • Provide customer support 
  • Improve our services and customer experience 
  • Send updates, promotions, or announcements (if you choose to receive them) 


Information Sharing

Queendom Faith Studios does not sell, rent, or trade your personal information.

Your information may only be shared with trusted third-party services when necessary to operate our business, such as:

  • Payment processors 
  • Shipping carriers 
  • Website or form platforms used to process orders 

These providers are required to keep your information secure.


Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can guarantee complete security.


Cookies & Website Data

If you visit our website, cookies or analytics tools may collect basic information such as:

  • Browser type 
  • Device type 
  • Pages visited 

This helps us improve website performance and user experience.


Your Privacy Rights

You have the right to:

  • Request access to your personal information 
  • Request corrections to inaccurate information 
  • Request deletion of your personal data 

To make a request, please contact us using the information below.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Queendom Faith Studios
Email: queendomfaithstudios@gmail.com

Terms & Conditions

 

By placing an order with Queendom Faith Studios, you agree to the following terms and conditions.


Custom Order Approval

All custom designs must be reviewed and approved by the customer before production begins. Once a design mockup is approved, Queendom Faith Studios is not responsible for errors that were approved by the customer, including spelling, colors, or placement.

Customers are responsible for carefully reviewing all proofs before confirming production.


Production Time

Production times may vary depending on order size and design complexity. Typical turnaround time is 7–14 business days, unless otherwise discussed.

Rush orders may be available for an additional fee.


Payment Policy

Full payment or a required deposit must be received before production begins.

Accepted payment methods may include online payments, invoices, or other approved payment platforms.

Orders will not begin until payment has been confirmed.


Custom Design Policy

All designs created by Queendom Faith Studios remain the intellectual property of the studio unless otherwise agreed upon.

Customers may not reproduce, redistribute, or resell custom designs created by Queendom Faith Studios without permission.

If a customer provides their own design or logo, they confirm that they have the legal right to use that design and that it does not violate any copyright or trademark laws.

Queendom Faith Studios is not responsible for copyright issues related to artwork provided by the customer.


Refund & Cancellation Policy

Due to the custom nature of our products, refunds and cancellations are limited.


Cancellations

Orders may only be canceled before production begins. Once materials are purchased or printing has started, orders cannot be canceled.

Refunds

Custom items are non-refundable unless there is an error caused by Queendom Faith Studios.

If there is an issue with your order, please contact us within 3 days of receiving your items so we can review and resolve the concern.

Returns

Because items are custom made, returns are not accepted unless the item is defective or incorrect.


Order Responsibility

Customers are responsible for providing:

  • Correct sizes 
  • Correct quantities 
  • Accurate design details 
  • Correct spelling and wording 

Queendom Faith Studios is not responsible for mistakes submitted by the customer.

Copyright © Est 2020 - 2026 Queendom Faith Studios - All Rights Reserved.

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